This is where you can request a technician to more accurately troubleshoot your issue by remotely accessing your PC as if they were sitting right in front of your computer! Remote assistance will help your technician resolve your issue in just a fraction of the time.

  • If you have a PIN code, enter it here and click 'Connect to RCB technician'.
  • If you don't have a PIN, please contact RCB Support at 888-820-7848.
Enter your 6-digit PIN code:
  • The remote connection is completely secure with 256 bit encryption.
  • You will have total control and can cancel the session at any time.
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