This is where you can request a technician to
more accurately troubleshoot your issue by remotely accessing your PC
as if they were sitting right in front of your
computer! Remote assistance will help your technician resolve your issue in just a fraction of the time.
- If you have a PIN code, enter it here and
click 'Connect to RCB technician'.
- If you don't have a PIN, please contact RCB
Support at 888-820-7848.
- The remote connection is completely secure with 256 bit encryption.
- You will have total control and can cancel the session at any time.